Terms of Service

Welcome to artcandlesdiy (“we,” “us,” or “our”). Throughout the site, the terms “we,” “us,” and “our” refer to https://artcandlesdiy.com/.

By accessing or using our website [https://artcandlesdiy.com/], you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use the Site.

1. Acceptance of Terms

By using the Site, you confirm that:

  • You are at least 18 years old or of legal age in your jurisdiction.
  • You agree to these Terms of Service and our Privacy Policy.
  • All information provided (e.g., billing details) is accurate and complete.

2. Account Registration & Management

Account Creation: Accounts are optional but required for order tracking, personalized services, and accessing exclusive content.

Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

Termination: We reserve the right to suspend or terminate accounts for violations of these terms or suspicious activity.

3. Products & Services

Custom Orders: Due to the bespoke nature of our silicone molds, all custom design requests require written approval (via email or order confirmation) before production begins.

Pricing & Availability: Product prices and availability are subject to change without notice. Promotional discounts are valid only for the specified period.

4. Order & Payment

Checkout Process:

  • Orders are finalized only after full payment is received through our secure payment gateway (e.g., Stripe, PayPal).
  • Taxes: Applicable sales taxes will be added during checkout based on your location.
  • Currency: All transactions are processed in USD

5. Shipping & Delivery

Shipping Origin: All products are manufactured and shipped from China.

  • Delivery Times: Estimated delivery times vary based on your location and shipping method. These details will be included in your order confirmation.
  • Customs & Duties: Import taxes, duties, or fees are the buyer’s responsibility.
  • For more details, please refer to our Shipping Policy.

6. Returns & Refunds

Eligibility: Unused, undamaged items in their original packaging may be returned within 24 hours of delivery. Custom orders are non-refundable unless defective.

Process: Contact us at nina@tbaking.com to initiate a return.

For full details, please review our Return & Refund Policy.

7. Intellectual Property

Ownership: All content on the Site (logos, designs, text, images) is owned by artcandlesdiy and protected by copyright laws.

Licenses: Purchased molds grant you commercial usage rights but do not permit replication of our proprietary designs.

8. User Conduct

You agree NOT to:

  • Use the Site for illegal purposes or infringe on third-party rights.
  • Reverse-engineer, scrape, or exploit vulnerabilities in our WordPress platform.
  • Upload harmful code or disrupt Site functionality.

9. Limitation of Liability

Website Issues: We are not liable for temporary downtime, data loss, or errors caused by WordPress plugins, hosting providers, or third-party integrations.

Product Use: We are not responsible for damages arising from improper use of silicone molds (e.g., non-compliance with candle-making safety guidelines).

10. Third-Party Services

Plugins & Integrations: This Site uses third-party plugins (e.g., WooCommerce, payment gateways) to enhance functionality. Their use is governed by their respective terms.

External Links: We are not responsible for the content or practices of third-party websites linked on our Site.

11. Governing Law

These terms are governed by the laws of [Your State/Country]. Disputes shall be resolved in the courts of [Jurisdiction].

12. Changes to Terms

We may update these terms periodically. Continued use of the Site constitutes acceptance of the revised terms.

13. Contact Us

For questions or disputes:

📧 Email: nina@tbaking.com

Your Consent Matters

By using this Site, you acknowledge that you have read, understood, and agree to these Terms of Service.

Additional Notes for WordPress Sites

Plugins & Third-Party Services: Mention specific plugins (e.g., WooCommerce, MemberPress) that impact user experience.

Data Handling: Link to your Privacy Policy detailing GDPR/CCPA compliance, cookies, and data retention.

Hosting & Security: Briefly state your commitment to SSL encryption and PCI-DSS standards for payments.